HCPA

Excellent service information

Shayan provided valuable support throughout our aged care provider application and audit process. He was always responsive and answered our questions clearly with professionalism and patience. His guidance and advice helped us navigate a complex process with greater confidence, and he was always willing to assist whenever additional information or documentation was required. Shayan and his team have extensive knowledge and professionalism, and they are committed to supporting service providers throughout the process. Thank you sincerely for all your assistance and ongoing support.

Patient customer support, professional knowledge

We recently received approval to provide DVA Community Nursing Services through HCPA, and the support we received throughout the process was exceptional. Raymond played a significant role in helping us achieve accreditation. His knowledge, guidance, and dedication were invaluable. He was always available to answer questions, provide support, and assist with software setup and claims processing, even after our approval was granted. What stood out most was his willingness to go above and beyond his role to ensure we were fully prepared to commence our services. His professionalism, expertise, and ongoing support made a real difference to our organisation. We would like to sincerely thank Raymond and the entire HCPA team for their outstanding assistance and commitment. We highly recommend HCPA to any provider seeking accreditation and ongoing support. Carezone Nursing Solutions

We are grateful to Raymund for his assistance. He has been very proactive and responsive. He answered all my queries promptly. I have not met anyone as prompt as he is in responding to all communications. Thanks Raymund for our successful application.

I had a great experience working with HCPA for NDIS documentations. Edwin and Mary Anne were professional, knowledgeable and responsive throughout the process. I highly recommend HCPA and appreciate the excellent service provided by their team particularly Edwin and Mary Anne. Thank you.

I would like to thank Edwin Castro for his outstanding support throughout my NDIS registration journey. Edwin was professional, knowledgeable, responsive, and always willing to assist whenever I had questions or needed guidance. His communication was clear, and he made the registration process much easier to understand. I appreciated his patience, attention to detail, and commitment to helping me progress through each stage of the registration and audit process. Edwin consistently followed up, provided timely updates, and ensured that I had the information and support I needed. His expertise and dedication gave me confidence throughout the process. I highly recommend Edwin and the HCPA team to anyone seeking assistance with NDIS registration. Thank you for your excellent service and ongoing support.

Shayan is very professional and helped us so much during the application process, thanks and best wishes to him, a thumb up!

Thank you for the preparation of my Policy n Procedure, very bold and strategic. I would recommend HCP to any providers wishing to begin their journey with AGED CARE.

​I received my DVA registration two days ago after a six-month waiting period. I want to highly commend Ramund for his exceptional help throughout this process. He always answered my phone calls promptly, addressed all of my questions, and cleared up any uncertainties I had. I am now working on my first client referral and hope the process will be just as smooth as getting my registration. Thank you, Ramund!

Thank you very much for assisting me throughout the HCP/SAH registration process. It has been a long journey, but definitely a rewarding one. I truly appreciate the support from the entire team, especially Shayan, who was extremely professional, knowledgeable, and detail-oriented throughout the process. His guidance, patience, and commitment made a very complicated registration process much smoother and more manageable. I’m very grateful for all the hard work and support provided. Highly recommended for anyone seeking assistance with aged care registration and compliance services.

Amazing service and incredibly friendly, helpful staff. We engaged HCPA for our NDIS registration, and they guided us step by step through the entire process from start to finish. Thanks to their professionalism and support, we successfully completed our NDIS Registration Audit on the first attempt with zero non-conformities. I highly recommend HCPA to anyone looking to become an NDIS service provider. Thank you so much to the entire HCPA team for helping us achieve our goal!

Very professional and engaging. Explanation of the complicated process was made easy to understand by Vincent

A big thank you to Shayan Raghib !! for all his hard work and support through helping us with our registration and audit process, he was contactable at all times quick responses for emails/phone calls and any info that required from our team, highly recommend for anyone thinking of completing the SAH/aged care registration.

Had help to register with DVA from Raymund who is very knowledgeable and proffesional. We are so grateful.

Shayan has been absolutely fantastic throughout the whole process. He is professional, patient, and incredibly efficient — the kind of person who makes complicated things feel simple. He helped us a lot, followed up quickly, and always made sure everything was moving in the right direction. Truly appreciate his support and highly recommend him to anyone who wants someone reliable, knowledgeable, and easy to work with. Thanks Shayan — you made the process much smoother than expected!

I’ve had an incredible experience with HCPA. A massive thank you to Edwin, who was easily the best person to work with. He helped me from start to finish and made the whole process seamless. If you need NDIS provider service, ask for Edwin he truly cares about his clients!

HCPA company is a very professional company with a highly dedicated team of experts who truly knows what they are doing. From the moment we started planning our journey to become a DVA provider, HCPA took the time to explain everything clearly and helped us understand the whole process and DVA requirements in a way that was easy to follow. Honestly, signing up with HCPA was one of the smartest decisions we have made. We are also very grateful to have Raymund as our consultant. From the very beginning, he has been approachable, supportive, and easy to work with. He guided us step by step throughout the whole process and made everything feel much easier and less overwhelming. Starting a business can honestly be stressful and daunting, especially when dealing with applications and compliance requirements. But having Raymund as our consultant really helped lessen the stress and anxiety. He was always there to answer our questions, explain things clearly, and reassure us whenever we felt unsure. What we truly appreciated was his dedication and willingness to help, even after hours when we needed clarification about our application. That level of support really made a big difference for us. Aside from being very professional and knowledgeable, Raymund is also kind, patient, and has a great sense of humour, which made the whole experience more comfortable and positive. We highly recommend HCPA and Raymund to anyone looking for guidance in becoming a DVA provider. You will definitely be in good hands with a team that genuinely cares and supports you throughout the journey.

Great team, very prompt and helpful

Very polite and knowledgeable gentleman

Very quick and easy on boarding process with Jhanine. Great prompt communication and clarity throughout.

Working with Raymund was a fantastic experience from start to finish. His knowledge and timely communication helped us with the process immensely.

Vincent has been really excellent and supportive throughout my application process. He followed up and followed through.

Working with Reegan Brown from HCPA, fantastic assistance and provided all the resources needed. Kingsley Audu has also been working closely for the past few weeks, very driven and informal individual with a great work ethic.

The support and guidance I have received from Raymund Jovs Carcido has been incredible. Raymund is very knowledgeable, professional and without a doubt, kind and patient! I would definitely recommend HCPA for anyone looking to start on this journey.

I have good experience with this organization.Raymund has done excellent job to see this project to this stage. Thank you.

Edwin has been very helpful throughout the process of registration until finally I have registration to provide NDIS targeted supports. Thanks to Edwin for his detailed and supportive work that enabled the process to go smoothly. I recommend HCPA to those who want to venture into allied health space privately.

Mark is my contact at HCPA, and he consistently goes above and beyond for my business. He checks in with me weekly to see how my NDIS registration is progressing. He’s calm on the phone and genuinely listens—even when I’m venting. Find yourself a Mark at HCPA for your NDIS or aged care business journey.

Edwin was phenomenal in providing the consulting service. He was very clear and guided me step-by-step and overall I am very satisfied

I had a consultation with NISHTA and she was so knowledgeable and helpful. She has provided me resources that are very pertinent to NDIS. She also assisted me in the business side of it. Very grateful and glad I had consulted with her and HCPA!

Edwin is my go to person always there to help. Thank so much -jelyn davis

Prompt responses & result driven

Raymund provided exceptional support to Carespace during our application for DVA and onboarding onto the platform. His approach throughout the process was consistently professional, patient, and genuinely understanding of our needs. He took the time to clearly explain each step, responded promptly to questions, and ensured we felt supported and confident at every stage of the application and onboarding process. His calm and respectful manner made what could have been a complex process feel well‑managed and straightforward. We greatly appreciate Raymund’s expertise, commitment, and client‑centred approach, and we would highly recommend him to any organisation seeking reliable and knowledgeable support.

From the first time i contacted HCPA my experience has been wonderful. The follow up is excellent, the service is professional and i feel very supported. Thank you

Great support, prompt response and action I recommend this organization

Very professional advice based upon the experience. I am on my way to become a DVA provider and an Aged care associate provider with the help of Andrew and Justin. You guys are amazing 👏

Fantastic experience from start to finish. The team provided great support throughout my registration process, and my consultant Bianca was extremely helpful, knowledgeable, and responsive. They made a complex process feel much easier. Highly recommend their services.

I have been guided and supported by Mr Fayez, a very experienced HCPA Consultant over the last one month in my new journey to start up a service provider business. Fayez had been very thorough about his service, supportive in nature ,great with his communication and clarifying my questions. It has been a successful process with the guidance of Fayez to step into my first ever adventure in business world. I sincerely appreciate the open communication, relentless efforts and clarity HCPA offer its customers. Many Thanks.

Nishta Trikka at HCPA has been instrumental in shaping my business through ongoing consultations. Her insights are practical, data-driven, and tailored to my goals, helping me navigate complex decisions with clarity. I’m currently in sessions, and I appreciate her consistency, responsiveness, and the concrete steps she’s guiding me to take. Highly recommend Nishta and HCPA for thoughtful, results-focused coaching and support.

Being part of the HCPA has added real value to our practice. The advice and resources they offer have helped us improve internal processes and maintain quality care. Their team is knowledgeable, approachable, and clearly experienced in the healthcare field.