HCPA

We have had an outstanding experience with HCPA throughout our NDIS registration journey. From the initial registration process through to the audit and ongoing support, the entire team has been professional, knowledgeable, and genuinely committed to helping us succeed. A special thank you to Vincent, who provided excellent guidance and support during the early stages of our registration, making the process much easier to understand and navigate. We would also like to sincerely thank Mark Magbanua for his exceptional ongoing support. Mark has consistently followed up with us, provided practical advice, answered our questions promptly, and has always been available whenever we needed assistance. His dedication, professionalism, and willingness to help have been greatly appreciated. We are truly grateful to the HCPA team for their outstanding service and highly recommend them to any organisation seeking expert guidance with NDIS registration and compliance.

I had a great experience throughout the DVA application process. The support I received was professional, knowledgeable, and responsive from start to finish. Everything was explained clearly, and I felt confident that my application was being handled with care and attention to detail. I truly appreciate the guidance and would highly recommend their service to anyone needing assistance with a DVA application.

We are so grateful for Abraham's kind assistance in our Support at Home registration. He went an extra mile in helping us prepare our compliance and he updates us everytime there are changes. Now we are waiting on our audit result and so far, we are receiving positive feedback. This wouldn't be possible if HCPA did not help us. Thank you so much.

was pleased by the services provided by Edwin. Always got back to me and reviewed every step of the process with me to ensure compliance was achieved.

Thank you, Vincent, for your valuable support. Your guidance, responsiveness, and attention to detail made the process much smoother and easier to navigate. I appreciate the time and effort you put into ensuring the required information and documentation were handled correctly. Your assistance was professional, efficient, and greatly appreciated.

It was a great procedure to get new destination. HCPA is an excellent key to achieve this goal. Appreciation to all members at HCPA.

Joel is very helpful and was able to help us through with our application for DVA CN. We are still waiting as of writing. If you are not sure how to start, this is the sign for your to contact HCPA! 5 STARS!

We had an excellent experience with our DVA Analyst, Raymund Jovs Carcido. They were incredibly helpful, patient, and knowledgeable throughout the entire process. They guided us step by step in linking our organisation to PRODA, ensuring everything was completed correctly and making what seemed like a complicated process much easier. They also provided valuable assistance in completing the HW027 form, explaining the requirements clearly and helping us submit it accurately. In addition, they supported us with setting up Halaxy, making sure we were ready to use the system efficiently. Their prompt responses, professionalism, and willingness to help made a significant difference for our company. We truly appreciate their outstanding support and highly recommend their services to anyone needing assistance with DVA provider setup and onboarding.

HCPA was very helpful in our journey in becoming a registered provider and growing our business. They are a leader in the industry and a good partner.

It was an excellent experience of having to work with HCPA team members, especially Joel. He make sure the whole process of applying for community services provider was smooth with reminders/ follow ups. He explained the process to make it simple and easy to process for me. Thanks Joel!

Shayan provided valuable support throughout our aged care provider application and audit process. He was always responsive and answered our questions clearly with professionalism and patience. His guidance and advice helped us navigate a complex process with greater confidence, and he was always willing to assist whenever additional information or documentation was required. Shayan and his team have extensive knowledge and professionalism, and they are committed to supporting service providers throughout the process. Thank you sincerely for all your assistance and ongoing support.

Excellent service from start to finish. The team was professional, friendly, reliable, and easy to deal with. They communicated clearly, completed everything on time, and made the whole process smooth. Highly recommended.

I found Joel to be very helpful and answered all my questions. I would recommend using this team.

Fantastic recruitment experience. Jhanine was prompt and ensured the process ran seamlessly. Great place to work at!

Gemma has been excellent. Thanks Heaps.

⭐⭐⭐⭐⭐ I had a great experience throughout the recruitment process with HCPA. Everyone I met was welcoming, professional and matched energy from the very first conversation. I felt supported and guided through every stage, making the whole process smooth and enjoyable. What really stood out was the communication. The team was always responsive and whenever they said I’d hear back on a day, I did. I was never left wondering which I really appreciated. A big thank you to Jhanine, Jordan and Bianca for making such a great first impression. I’m really looking forward to starting and being part of the team!

Joel is truly exemplary and clearly knows what he is doing. He is the best customer service professional I have met so far. His customer relations skills are outstanding, and the way he delivers his service is second to none—complete, thorough, and highly professional. He goes above and beyond to ensure everything is handled with care and attention to detail. Joel is a valuable asset to HCPA. His professionalism, dedication, and commitment to excellent customer service reflect positively on the company, and he represents HCPA exceptionally well.

Working with Reegan Brown, Kingsley Audu, and Dariene Bautista from HCPA, fantastic assistance and they've provided all the resources needed. Kingsley and Dariene have also been working closely for the past few weeks, very driven and informal individuals with a great work ethic. If either of them are assisting you with your project, just know your in good hands!

Joel is a highly knowledgeable consultant. Easy to reach and always eager to help. Thank you

I would like to sincerely thank Joel for his outstanding support throughout the DVA registration process. He was incredibly helpful, approachable, and patient in guiding me through every step. He explained the program in detail, making it easy to understand the requirements and complete my registration with confidence. The entire process was straightforward because of Joel Marcelo knowledge and willingness to assist. I truly appreciate the time and effort he dedicated to ensuring I had all the information I needed. I would highly recommend HCPA to anyone seeking assistance with DVA registration or wanting to learn more about the program. Their professional guidance and support make the registration process much easier and less stressful.

Raymund has gone above and beyond to get me a provider number. He is always available, kind, polite and above all efficient and well -informed.

Diandra provided an excellent service, was very helful in answereing my question and gave feedback where required.

Joel has been great and helped me with lodging my DVA application. It was easy to reach out to him and to communicate with him.

Joel is very helpful and he explains to me in details about the process and answers questions professionally.

There was no better way to start NDIS without Health Care Providers Association. I can't thank you enough.

We’re still going through our third application process with HCPA and the experience has been exceptional so far. Joel has been extremely professional and has a lot of knowledge and experience in his field.

End to end, the support and guidance provided was excellent. My consultant gave me the reassurance and confidence to proceed at each stage of the process.

Received excellent service and help to beat the dva submission deadline. Joel was very helpful and made sure everything was in order. I highly recommend HCPA

Joel has been an amazing support during our DVA application process.

We have had an excellent experience with HCPA. The team has always been professional, responsive and genuinely supportive throughout the process. Their communication has been clear, and they have consistently been willing to assist with any questions or concerns in a timely manner. We appreciate the commitment to delivering quality service and their collaborative approach to working with us.

Joel has been amazing to work with, very proactive with follow up, calls and emails. He will take you step by step in the process to set up you policies and logos the way you want them to present.

Had a great experience with their service. The team was very accommodating, professional, and responsive.

I had a great experience with HCPA. Raymond was professional, knowledgeable, and very helpful throughout the process. He was responsive, attentive, and made everything easy to understand. I appreciate the excellent service and would happily recommend HCPA and Raymond to others.

Great support, friendly team, and a wonderful experience. Thank you!

It was a real pleasure to work with Edwin throughout the preparation for NDIS audit. Edwin was EXTREMELY patient and knowledgeable. He was always at hand and ready to answer and guide though any questions I had. Edwin was very responsive and professional and I am very appreciative for his help in getting me through the process and receiving recommendation for NDIS approval.

I would like to express my sincere appreciation for the excellent support provided by Joel Marcelo from HPCA Consultancy. Joel has been professional, responsive, and very knowledgeable throughout our interactions. He took the time to listen to our concerns, provided clear guidance, and ensured that all matters were handled efficiently. His communication skills, attention to detail, and commitment to helping clients made the entire process smooth and stress-free. Joel demonstrated a high level of professionalism and dedication, and I would highly recommend his services to anyone seeking reliable consultancy support. Thank you, Joel, for your outstanding assistance and continued support.

I approached HCPA consultant to assist me with my DVA application and had the privilege to work with Vincent Minoza. I was going through some life challenges that made me loose interest of becoming a DVA health service provider. However, working with Vincent made me realised that you could achieve anything if you have the right support. Vincent was very patient, encouraging, gentle, he knew when to give me a little push and when not to, I changed my logo a few times and he welcomed it. He brainstormed with me when I wanted to understand more. I stopped working on the project a few times and he will call me to check on the project. He kept my dream alive when I had given up I surely needed a Vincent during this period. Words cannot express how grateful I am for his unwavering service. I will always remember to be a little more patient with others when I am about to lose patient with them because I was shown patient when I needed it. Thank you, Vincent Minoza.

I had an excellent experience working with Raymund. He guided me through the entire DVA setup process with professionalism, patience, and expertise. Everything was explained clearly, and he made what could have been a complicated process feel smooth and stress-free. Raymund was always responsive, supportive, and willing to answer all of my questions. I truly appreciate his dedication and outstanding service. I highly recommend Raymund to anyone looking for reliable and professional assistance with DVA setup.

Knowledgeable, and services was fast and professional.

Thank you Joel for your guidance and support in our journey toward our registration for DVA supports. Keep up the great work.

Joel Marcelo helped me to process my documents for DVA. Happy for the prompt call and talking me through the step-by-step process. Thanks for your support, Joel.

Great experience from start to finish! Raymund helped with all the complicated paperwork and was always available to take my calls!